This question has probably been asked before, but any help would be appreciated. Have found out today that my csa has stopped because my ex is out of work. This happened on the 9/3. If I ring the csa every couple of weeks will they check if his work circumstancewith have changed??
I was advised that he wasn''t claiming benefit not sure if this is because he left work of his own accord or he''s found another one.
Thanks for reading
I think most people on this site will tell you the same - phone the CSA every few weeks or they forget all about you. Also, try to find an Advisor at the CSA who is sympathetic to your case, get their name, and ask for them every time you call. Things move faster when someone is on your side!
Your ex will eventually either sign on at a Jobcentre or get another job and then the CSA can act.
I was advised by the CSA that the Inland revenue only update their records every 3 months or so. So, your ex could well be employed elsewhere, but it wouldn''t necessarily show on the Inland Revenue records for a couple of months. Benefits, as they have told you, are something that they can check instantly.
I think you are right on the Inland Revenue point however, the CSA can call/write to your ex each week asking for updates on his employment situation (whether they will or not is another matter). Hopefully, your ex would get sick of the phone calls and give information freely.
He''ll probably get sick of the phone calls so stop allowing them to have telephone contact.
It takes them about six weeks to write a letter and then they allow two for a reply!
Does he live locally or is there someone who could let you know when he is working as like the others said the only other thing you can do is contact CSA regularly on the off chance that circumstances have changed.