Wrong court venue for First Appointment

Hi, due to a mix up, I've been told that our First Appointment hearing will be in Newcastle upon Tyne. As I live in Newcastle Under Lyme, in Staffordshire that is not my local court.

The confusion obviously comes from the place name 'Newcastle'. I've called the HMCTS line a number of times to tell them and I have been told to email Newcastle Upon Tyne and tell them (which I did), my local court (which I did) and to make an official complaint (which I did). I've even written a letter to HMCTS in Harlow asking them to look into it but have not had a reply after nearly two weeks.

My court appreance is in mid October but I'm starting to get worrried that I may be making the nearly four hour trip there and back for a pointless appointment when the judge finds out.

Has anyone got any other suggestions as to how I can get this resolved or a direct contact number at Newcastle court?

Thanks

Newcastle Family Court
www.find-court-tribunal.service.gov.uk/c...and-tribunals-centre
Phone: 0191 205 8750
This email address is being protected from spambots. You need JavaScript enabled to view it.
(Paper process including C100 applications and financial remedy)

That number just takes me to the HMCTS national helpline where it takes over an hour to speak to someone then, as I said in my post, they tell me things that I've done already. I'm stuck in a loop with them and no where else to go.

The HMCTS website promises a reply to emails in ten days but they don't bother replying. It's a complete shambles. I'll try my local MP next as a last chance.