Yes, people still use the chatrooms, and yes, it''s true that there was a time when chat was very busy (years ago, it wasn''t unusual to find 50 people crammed into the chatrooms)
I suspect that part of the issue is that over a third of people accessing Wikivorce do so via smartphones and tablets - which don''t support the required software that chat uses. The only way round that (apart form more people using desktops/laptops to log on) is for Wikivorce to buy new and expensive chat software that allows people to access the chat facility via smartphones and tablets. I did source such software earlier this year, but the bottom line is that Wikivorce simply doesn''t have the spare finances to purchase it.
A busy, vibrant, active chatroom which has a warm, welcoming and supportive atmosphere is wonderful, and real bonus to those using the facility and benefiting form "real time" support from peers. The downside is that, in the past, there have been a high number of disputes that have required the attention of moderators - mainly sorting out personal differences and "romantic falling-outs".
That aside - the chat facility remains active 24 hours a day, it is really up to members to make the best use of the existing facility. It only takes 2 people to go into chat to encourage more to join in. Perhaps someone would like to volunteer to organise the annual Christmas Quiz?