Last year I had a crippling overpayment of tax credits which they automatically took of me over 3 months at a loss to me of £500 a month! They wouldnt take it over a longer period...I begged them to no avail.
Anyway, just found out the same has happened this year...they put my childcare down as £160 a week, not the £130 they actually are (I didnt read the last award notice properly..ok it's my fault)...anyway, I queried my housing benefit award as I am making a new claim and it made me look properly at both awards, tax credits and HB...and both had wrong details on...ok it's no excuse but please read prev posts...my head was in another place last year...I didnt know which way was up...I should have checked these awards with a fine tooth comb but didnt...anyway, I found out that my tax credits are actually £20 a week MORE than housing benefit has down...
To my credit I guess (as I hadnt slept for 3 nights with worry) I called and told THEM that I was getting the wrong amounts...so why then do I get treated like a criminal, spoken down to?
Tax credits ammended the award immediately and within 2 days they'd taken £500 off me and a note that they're taking another £270 off me in May....no asking if I can afford for them to take that much.
HB were slightly more helpful and the lady just said my case was being reassessed and that I would hear in due course...so I said "will they stop my benefit?" and I was assured it wouldnt and that any overpayment would be taken back in very small installments....so I felt ok then until I spoke to a friend of mine who said they're taking £40 a week off her HB for an overpayment....and she only works 20 hours for minimum wage and has 2 kids...she called the council from my house asking for it to be reduced and they refused...now I scared as my overpayment goes back to November...and I reckon it's about £800.