"XP Communications Centre.
XP administer the payment of all Armed Forces Pensions on behalf of the SPVA. Queries relating to pension payments, changes to your banking details and P60 information should be directed to the XP Communications Centre which is open from 8am to 6pm Monday to Friday (lines are
busiest on Mondays).
If your call is not urgent, you may find it more convenient to contact XP from
Tuesday to Friday (calls may be monitored for quality or training purposes).
When contacting XP, please
make sure that you quote your XP Reference number and National Insurance number and provide a daytime telephone number if possible.
XP should respond to your enquiry within five working days although it may take up to ten working days for a reply to be dispatched during busier periods. If you telephone, fax or e-mail XP it may be necessary for them to reply by post. XP Contact details are as follows:
• Postal address: Xafinity Paymaster, Sutherland House, Russell Way, CRAWLEY, RH10 1UH.
• Telephone: 0845 121 2514. From abroad: 0044 1293 591959
• Fax Number: 01293 604024
Please keep this Newsletter handy for reference during the year, it contains all the relevant telephone numbers, addresses and email addresses you require should you need to contact us.
Kirwin Boyde (Mr), Officer in Charge, Armed Forces Pension Scheme."
I will also be affected by this error made by SPVA though to what extent I am yet to find out.
The 128 that Jaynespencer mentioned are those who already have their Pensions in payment, who knows how many there are like myself who have yet to receive their pensions. We have been told that we will recieve revised calculations over the next couple of months.
If you have been or know of anyone who has been or even think they may have been affected please pass this email address on
any emails would automatically be forwarded directly to the group mentioned in Jaynespencers post.
Alternatively you can PM me and I will point you in the right direction.
Having gone through divorce, then to find out that your income may be reduced by an error made by SPVA can only be worrying, to be in touch with people that are going through the same situation and know that something is being done can only be a good thing.