My mortgage advisor said months ago to transfer the equity over to my sole name by removing my X2B''S would take about 10 working days cost £150 and he completed an application form for this process I gave him then a
1) Recent payslip
3) Completed a form to change mortgage type
4) Showed I earned to pay off the monthly mortgage giving them bank statements
Said my solicitor would charge extra for their part in the process, which I understand and accepted. But their ten days has now become over four months and still they are reviewing my application.
By the way this a big mortgage company and has made a bad reputation for itself with their bosses recent pay packages of over 17.5 million. (cannot mention their name)
They have said they have sent me the paperwork in the post, which I never received, they then lost my cheque and now they are holding me back. My Solicitor is chasing me up.... What should I do they just don''t care... This is driving me nuts. This was after me providing them with ‘updated’ documentation and emailing them over a four months plus period.
By the way they are still reviewing my case-- how long does it take B*****y''s to review my case. Anyone else had this problem with B*****y''s.
Any suggestion greatly appreciated.
I had a similar problem and it turned out the lender couldn''t find any trace of the mortgage or deeds they were holding. That was despite the fact the mortgage had been paid every month for 20 years and the lender issuing annual statements.
Had the same lender for almost 30 years paid them every month with no problem and getting yearly statements, They are holding me back unnessarily .
I should ask if they have access to my mortgage and title deeds, is there anything else?
As always you have been a great help.