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Mr Pilbrow asked for a solicitor the representation provided was a legal executive unbeknown to Mr Pilbrow after receiving poor service and advice and upon the realisation that he did not get what he asked for he refused to pay the bill the practice sued Mr Pilbrow and lost.

A complaint relates to poor service by your solicitor, for example not doing what you instructed them to do, unreasonable delays, failure to keep you informed, or excessive bills etc. Complaints do not cover negligent advice from your solicitor - if you think your solicitor has given you negligent advice, you should consult another solicitor about the possibility of making a claim for compensation - all firms of solicitors must have insurance to cover compensation claims.

Complaints about Solicitors
0845 601 0794
The Legal Services Ombudsman oversees the handling of complaints about solicitors, barristers, licensed conveyancers and legal executives by the four professional bodies responsible for setting and maintaining standards of conduct and service within the legal profession.
3 results - showing 1 - 3